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When will I receive my order?

Orders received before 10.30am Monday to Thursday for delivery within Northern Ireland and Republic of Ireland will be delivered the next working day.
Orders received before 10.30pm Monday to Thursday for delivery within Mainland UK will be delivered within 2 working days.
While we do our best to deliver within these timeframes it may not always be possible due to factors outside of our control, in these cases we will deliver to you as close to the original shipping time as possible.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be responsible for their loss or destruction.
Any shipping queries should be emailed to

How do I return an order?

If you are a person who purchases goods for private use and not in connection with any business you may return products you have purchased within 7 days of delivery for any reason. To do so you must notify us in writing or by email within those 7 days. You will then be entitled to a refund from Belfast Artisan Distillery which will be paid as soon as possible, but in any event within 30 days of Belfast Artisan Distillery receiving the products being returned by you. You must arrange and pay for the costs of returning the products. You must keep any products you intend to return in good condition. If it has been opened you are not permitted to return it unless it is faulty. If the product delivered to you is not of satisfactory quality or is not what you ordered Belfast Artisan Distillery will, at its option, deliver you a replacement product or refund you the price paid and reasonable costs of returning products. Any queries about product returns should be sent to