BELFAST ARTISAN DISTILLERY WEBSITE TERMS & CONDITIONS
The prices payable for the products that you order are clearly set out in the website. If, by mistake, we have under-priced an item, we will not be liable to supply that item at the stated price, provided that we notify you before we dispatch the item concerned. All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the delivery charge which will be charged at the rates applicable at the date you place your order. The delivery rates will be displayed in the delivery section of the website.
If for any reason beyond our control, we are unable to supply a particular product, we will notify you as soon as possible.
We deliver in Northern Ireland, Republic of Ireland and mainland United Kingdom only. Orders received before 12noon Monday to Friday for delivery within Northern Ireland and Republic of Ireland will be despatched that day and delivered the next working day. Orders received after 12pm for delivery in Northern Ireland and Republic of Ireland will be despatched the following working day and delivered the working day after that.
Orders received before 12pm Monday to Friday for delivery within Mainland UK will be despatched that same day and delivered within 2 working days. Orders received after 12pm Monday to Friday for delivery within Mainland UK will be despatched the following day and delivered within 2 days of despatch.
Any orders received after 12pm Friday, Saturday or Sunday will be despatched on Monday.
While we do our best to deliver within these timeframes it may not always be possible due to factors outside of our control, in these cases we will deliver to you as close to the original shipping time as possible.
You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be responsible for their loss or destruction.
Any shipping queries should be emailed to email@example.com
Our courier is DPD and our couriers terms and conditions apply for all deliveries. DPD terms and conditions can be found on their website www.dpd.co.uk
We will not sell to anyone who is not 18 years of age or over, as the law requires.
By placing an order you confirm that you are at least 18 years old.
If you are buying a product as a gift – the recipient must also be over 18 years old.
You may cancel your order at any time until seven days after the goods are received, but you will be liable for the initial delivery cost. You will be responsible for returning the products to us at your own cost.
The goods must arrive back at our distillery unopened and undamaged. You can cancel your order by emailing firstname.lastname@example.org within 7 days of receiving your order.
All credits will be issued within 30 days of the cancellation, provided the goods have been returned within that period.
We will provide a full refund or replacement of any products that are faulty. We must be notified of damaged or faulty products within 3 working days of receipt. We may require the faulty products to be returned to us. We will arrange this as necessary.
On the rare occasion where the products delivered are different to those ordered we must be informed of this within 3 working days of receipt. We will arrange a collection of these products as necessary, once we have investigated the dispatch records for your order.
Claims for Breakages
Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full. We must have confirmation of any breakages or shortages within 3 working days of delivery.
You can pay for Products purchased from www.belfastartisandistillery.com by using any of the following cards: Visa, Mastercard, Visa Debit, Visa Electron, Maestro/Switch.
You must give us authority for payment at the time of order.
All card holders are subject to validation checks and authorisation by the card issuer. We will not deliver any Products prior to these checks and authorisations being completed. If your card issuer refuses to authorise payment to us, we cannot accept your order, and will not be liable for any delay or non-delivery.
We endeavour to advertise our products accurately. However we cannot guarantee the accuracy of information provided on our website about Products, such as photographs, images and descriptions of the Products.
If you have any order related query, please email us at email@example.com.